Medical Assistant

JOB TITLE: Medical Assistant

SUPERVISED BY: Nurse Supervisor

STATUS: Non-Exempt, Full-Time

Via Care Community Health Center

Duties and Responsibilities:

We are seeking a dedicated and detail-oriented individual to join our healthcare team as a Medical Assistant. The Medical Assistant will provide essential support to healthcare professionals in delivering high-quality patient care. This entry-level position is ideal for candidates with a passion for healthcare who are looking to start their career in a clinical setting.

Essential Functions:

• Maintains complete and accurate patient records, including entering data into the computer, ensuring proper documentation of all procedures, and assisting with processing and billing of Managed Care, Family PACT, Medicare, Medi-Cal, CHPD, CPSP, or MHLA for patient services.
• Assists with patient flow including receiving/greeting patients; locating charts; checking/making appointments; answering the telephone; and referring patients to appropriate person.
• Follows daily/weekly/monthly assignments as directed by supervisor (Clinic Manager/LVN).
• Utilization of CAIR, VFC, and other systems as directed by supervisor.
• Assist with immunization inventory, ordering, and reporting as directed by supervisor.
• Assist in ordering supplies, maintaining inventory log and supply destruction log.
• Participate in cross-training for Front Office duties, assisting Referral Coordinator and Pharmacy Technician if needed and as directed by the supervisor.
• Electronic lab ordering and processing lab test results per clinic policy.
• Aid with patient education and instructions under the direction of healthcare providers.
• Prepare examination rooms and ensure cleanliness and organization.

Knowledge, Skills, and Abilities:

• Ability to relate and communicate well to all cultural and ethnic groups in the community.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Basic computer proficiency.
• Compassionate and empathetic attitude toward patients.
• Ability to maintain professionalism and confidentiality.
• Willingness to learn and adapt to new tasks and responsibilities.

Special Requirements:

• Must have a reliable automobile for use on the job (mileage to be reimbursed).
• Subject to a criminal background check before employment.
• Valid California Driver’s License and automobile insurance coverage.
• TB clearance, to be renewed every year. COVID Vaccine and boosters as needed.

Qualifications:

• Medical Assistant training and certificate of completion.
• CPR certification – adult, child, infant, and obstructed airway – required.
• Experience in medical front office procedures preferred.
• Bilingual Preferred